TravaLabs

AI answering agent for geriatric practices

Older patients and their caregivers often need more time on the phone than a busy office has. The AI takes the message one question at a time, and your team calls back.

Geriatric practices hear from family members and caregivers as often as from patients. The AI takes their message without confirming who is a patient. Some callers will prefer a person, and it can't transfer a live call yet, so it takes a message for a person to call back.

Caregivers calling: It takes the caregiver's message and callback number. It shares nothing about the patient.

Medication questions: It gives no dosing advice. It takes the question for your clinical team.

Stroke signs: Stroke signs, chest pain and trouble breathing are told to call 911.

Refill requests: It takes the medication and pharmacy for your team to review.

Frequently asked questions

Can a caregiver leave a message?

Yes. It takes their message and number, and your team decides what can be shared when calling back.

Can a caller reach a person?

It says upfront that it is an AI and takes a message for a person to call back. It can't transfer a live call yet.